The ISO 9001 quality management standard is nationally and internationally recognised and widely used. It serves as the basis for our continuous optimisation process of our quality management system. With the help of the ISO 9001 standard, we reduce our error rate, increase our product quality and continuously improve the satisfaction of our customers.
WE HAVE SATISFIED CUSTOMERS
WE ARE FRIENDLY
No matter whether the customer places an order with us or “only” wants advice or information. He is always welcome.
WE ADVISE OUR CUSTOMERS PROFESSIONALLY
With us, customers will find a trained, competent contact person for every problem.
EVERY CUSTOMER KNOWS IN ADVANCE WHERE HE IS WITH US.
He always receives a detailed offer in advance, which clearly states the quality specifications and the price at which the job can be carried out.
WITH US THE CUSTOMER IS OFFERED SPECIALIST WORK
We are specialists in model and mould making. As skilled workers, our employees guarantee a high level of craftsmanship and are trained in the use of the latest machines and materials.
WE NOT ONLY NAME THE DEADLINES, WE ALSO KEEP THEM
Time is money, for our customers as well as for us. We keep the deadlines we promise. In the event of unforeseeable work or delays, we inform our customers in good time.
WE SYSTEMATICALLY RECORD ERRORS TO PREVENT THEM FROM OCCURRING IN THE FIRST PLACE.
Errors are human and cannot be completely avoided. By systematically checking possible sources of error after each work step, errors are detected as early as possible so that they can be easily eliminated.
WE DON’T JUST TALK ABOUT QUALITY, WE ALSO PRODUCE IT
We document all quality-relevant processes. In this way, the entire process of the order can be made transparent for the customer in order to prove our quality work.